The American Chamber of Commerce in Australia (AMCHAM) has started its Early Bird Sales for the 02 November 2011 Business Briefing Session with Transport Minister, the Hon Gladys Berejiklian MP.
How many regular or one-off networking functions have you been to this year?
And how many of those have led to referrals, leads – and additional sales?
Connecting, building trust and relationships with other professionals, industry contacts and other referral sources – not to mention direct potential clients – is the backbone of any business. Especially sole traders and small to medium businesses.
Making it Worth Your While – Return on Investment
To get the best return for your time spent business networking, you have to create a few new habits and bolster your existing networking strengths. It is important to be able to get your “elevator pitch” – a succinct, easy to remember description of what you and your business stand for – down pat. It can vary with the person you talk to, of course. But be clear about your identity, about the voice and vision of your company.
Here are the tongue-in-cheek named “Ten Commandments” aka 10 Top Tips to successful networking.
Armed with them, you will be ready to go, and get amongst it in the networking jungle!
“The Ten Commandments of Networking” *
Thou shalt drop the “what is in it for me?”.
Thou shalt listen.
Thou shalt build a relationship.
Thou shalt give the first referral.
Thou shalt not tell others of the referral you require; thou shalt “show them” with a story.
Thou shalt be specific of the type of referral.
Thou shalt reciprocate when appropriate.
Thou shalt participate in the network executive, functions, and network time.
Thou shalt thank the person who gave a referral.
Thou shalt follow up on the referral within 24 hours.
As an entrepreneur, business owner or marketing manager, you all face the same issue: how to create engaging and on-target marketing messages, and truly connect with your audience. How to create leads and convert them into (preferably repeat) customers.
Here are five steps for creating an effective marketing message:
Identify your Target Market
Understand your Target Audience’s unique Problems, Needs and Wants
Offer a Solution to those Problems, and Fulfill Desires
Provide Testimonials (customer experiences) as a Proof of your Solutions
Differentiate Yourself from your Competitors
And remember: what your prospects and customers really want to know is “what’s in it for them” when they buy your product or engage your services. How you achieve that result for them that (i.e. what you do), is of secondary interest to them. So, your audience mainly wants to know you provide a specific benefit that’s important to them. For example, that what you sell provides security and safety – not so much the details of the insurances you offer or the technical specifications of a security system.
Read more on how to create a strong marketing message here.
Wow! Some information I gather, read, like, digest and get (very) excited about is just too spot-on to even try to change! So, here is the text of marketing “guru” Seth Godin’s latest blog offering – shamelessly repeated in its entirety.
He poses some very important questions that are worth considering before you start any new project, job, venture or adventure. I hope you will find his writing and ideas as useful and thought-provoking as I do. Enjoy!
If you’re starting out as an entrepreneur or a freelancer or a project manager, the most important choice you’ll make is: what to do?
As in the answer to the question, “what do you do?”
Some questions to help you get started:
Who are you trying to please?
Are you trying to make a living, make a difference, or leave a legacy?
How will the world be different when you’ve succeeded?
Is it more important to add new customers or to increase your interactions with existing ones?
Do you want a team? How big? (I know, that’s two questions)
Would you rather have an open-ended project that’s never done, or one where you hit natural end points? (How high is high enough?)
Are you prepared to actively sell your stuff, or are you expecting that buyers will walk in the door and ask for it?
Which: to invent a category or to be just like Bob/Sue, but better?
If you take someone else’s investment, are you prepared to sell out to pay it back?
Are you done personally growing, or is this project going to force you to change and develop yourself?
Choose: teach and lead and challenge your customers, or do what they ask…
How long can you wait before it feels as though you’re succeeding?
Is perfect important? (Do you feel the need to fail privately, not in public?)
Do you want your customers to know each other (a tribe) or is it better they be anonymous and separate?
How close to failure, wipe out and humiliation are you willing to fly? (And while we’re on the topic, how open to criticism are you willing to be?)
What does busy look like?
In my experience, people skip all of these questions and ask instead: “What can I do that will be sure to work?” The problem, of course, is that there is no sure, and even worse, that you and I have no agreement at all on what it means for something to work.
Are you a soloist, entrepreneur, micro- or small to medium business? If so, sometimes, as the owner of such a business, it can feel like you are all alone, out there on a big big ocean and only a few islands in sight. But you are not alone. And dry, solid land is there for the taking – if you know how to look for it and stake your claim.
In their book The Risk Takers Renee and Don Martin identify ten common traits, challenges and ultimately opportunities for entrepreneurs:
Trust your Instinct
Challenge Convention
Persist
Find your Niche
Spot Trends and Act
Fill the Gaps your Competition’s Left
Just Start – there is no Perfect Time
Get Creative in Marketing
Competitor’s Weakness = Your Strength
Never stop Changing
I like to add another point here: Be Clear and Consistent about your Brand.
Ensure you communicate clearly, regularly and in an engaging way with your target audience, i.e. your potential and existing clients.
Be relevant, give them something for free, don’t just hard-sell. Be professional, yet personal. Put yourself in the client’s shoes and think how you would like to be communicated with and treated.
There is much you can do yourself towards this aim. Everything else a good copywriter and communications expert can help you with. Help is at hand – for all budgets.
Read more on how to get motivated, find your niche and not lose the edge over your competition here.
As a consumer or client, we all can get riled at bad service or a product that looked oh-so-enticing but fails to deliver what it promises. And we all appreciate getting a good result when buying a product or receiving a service.
But what about those businesses, services and items that surprise us, that deliver extraordinary experiences? Those are the ones that stick in our mind, that we recommend and which we will go back to over and over again.
I live by the belief that it is the extraordinary – experience, service and reputation – we should aim for. As employees, service providers or manufacturers, no matter which. Putting in that extra bit of effort, passion, care, quality and professionalism will set you apart from the crowd, distinguishes us from our competitors and makes our business or career flourish.
Marketing “guru” Seth Godin talks about the disproportionately positive effect of the last ten percent of effort here.
I just had a conversation with a friend of mine who is changing careers and starting his own business.
We chatted about layouts & copywriting for websites, and social media. I was singing the praise of blogs and LinkedIn (and Twitter and facebook, but we’ll leave those for another time) and the many ways of meaningfully connecting websites with social media. I talked excitedly about he possibilities of writing in a professional yet personal way to bring your business and value to your audience – and generally displayed my inner communications nerd -, when I heard a big silence spread at the other end of the line.
Assumption is a dangerous thing, they say. Luckily, sometimes it’s just impolite. Phew!
My friend was new to social media for business, and especially a”LinkedIn virgin”. He, understandably, felt a bit overwhelmed by the possibilities and confused by the mechanics. So we ran through the gist of set up and options – and I think I created a fellow LinkedIn devotee. And all in half an hour. It’s easy to get started and quite a bit addictive to keep going and growing.
Try for yourself: Read here about the essentials that will get you a long way, and here for a few further bits of how to utilise LinkedIn for your business. Drop me a line via the comments box below. I am looking forward to hearing about your experiences. You can connect with me via my LinkedIn profile here. Let’s get connected….
You are facing a challenge or change – in your business or on a personal level: Uncertainty and fear of failure can be paralysing.
But they don’t have to be.
This article on how to overcome fears related to starting your own business has five tips by Ron Koss (o-founder of America’s first nationally distributed organic foods company) that can be applied to many situations.